Frequently Asked Questions
Here’s a few answers to our most common questions.
A doctor’s or physician’s order is required for testing, and we provide this for you. Our doctors will issue the lab requisition form after you place your order. You will simply print out the form and take it to the lab testing facility near you at your earliest convenience. The labs are the same, the tests are administered the same way and the accuracy of the results is the same. You can even share the results with your doctor.
All tests are determined via urine or blood samples, depending on the type of test
ordered. All lab tests take approximately 10 minutes or less.
No. Once you place your order you are all set– there are no fees or extra charges for visiting the test center or for getting your results.
Some tests require fasting or avoiding specific foods or drinks beforehand. You
will be informed if the test(s) you order require additional measures on your part.
Your lab results will be available and sent to you within 1 to 3 business days.
No. Since we do not accept insurance, we are able to guarantee that the
Innovative Health Network tests you order and your test results are not placed on
your medical record. (Of course, you can share the tests and results with your
doctor if you prefer.) We accept numerous payment forms for your convenience,
including HSAs and FSAs. Occasionally, health insurance companies will
reimburse individuals for health testing. You can contact your insurance company
to find out if they will reimburse you after testing.
Because the labs themselves do not take payment, you must place an order
online with us first to get tested. Afterwards, appointments are not needed and
you can walk in at any time within the lab’s normal business hours.
Immediately! Unless you are taking a test that requires fasting, you can visit the
testing center of your choice as soon as you receive your confirmation email- no
If there is a specific test that you would like to have done that is not currently
available online, please contact us at 1-800-214-4965 Our team will be able to
assist you in getting the exact test you are looking for.
To further protect your privacy, any charges on your statement will appear from
“Innovative Health Network.”
No. We are only able to provide testing services for individuals who are 18 years or
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